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FAQ

Choosing to see a counsellor is a very personal decision. So, it’s normal to have many questions when you’re seeking counselling.

Here, we have provided answers to some common questions about counselling and psychotherapy at Sharman’s Therapy Centre Gold Coast. If you have a question that’s not answered here, you’re welcome to contact us. We’re looking forward to talking with you.

Do I need a referral to see someone at Sharman’s Therapy Centre?

No. Just phone or email us to make an appointment with Susie Sharman.

I’ve never done anything like this before and I feel embarrassed and nervous. Is this normal?

Yes. Most people seeking counselling help for the first time feel like this. They can feel very vulnerable and often weak – as if they should be able to solve their own problems without outside help. There is also that very human fear of the unknown.

At Sharman’s Therapy Centre, we are aware of these issues and take great care to help you feel at ease. We are inspired by people who reach out in spite of the above feelings because we have done this as well our own paths of personal growth. It takes courage to ask for help.

Is it true that you have to be a bit unhinged or have a mental health problem to go to a therapist?

No. Fortunately, times have changed and many people consider counselling as an important part of their life. Do you spend time and money on maintaining your appearance, your physical health, your home and your car? Well, counselling can be viewed as just another form of maintenance; in this case, your sense of wellbeing in the world.

How do I know which type of Counselling would be best for me?

We recommend you first read the sections in the website on different counselling styles we offer, so that you have some understanding about how each type of counselling works.

For further information on Rosey’s modalities, phone or email her directly.

If you are still not sure, phone or email Susie Sharman to discuss your situation in regard to what issues/issues you need assistance with. Susie would recommend which therapy would best suit your needs.

Do I have to wait long to see someone for my first session?

Because this is a recently established therapy centre, there is currently only a small waiting time. However, as we become busier, there may be a short wait for your first appointment. It would be best to phone the individual counsellor you wish to see so that she can give you a date and time.

At Sharman’s Therapy Centre, we are flexible with session days and times. For instance, if you are working full time, we could see you after work or on a weekend.

How many sessions will I need to have?

This will depend entirely on what sort of challenges you are dealing with. The first appointment is primarily focused on understanding what is happening for you and talking about what you would like to achieve from counselling.

The total number of sessions will depend on the nature of your concerns. Often people are able to resolve their main issues and make significant progress in 6 sessions or less. With more complex and/or multiple concerns, the process may take longer.

Usually, people know when they have achieved what they set out to achieve and will tell us that they feel ready to move on. We hope they will return to our centre if any future issues arise that they feel the need some guidance with.

How much do the therapies sessions cost and can I claim a refund through Medicare?

Again, this would depend on which type of counselling you decide to have. Susie Sharman’s fee is generally $60 for a 1 hour Gestalt Therapy session and $180 for a 3 hour Journey Process session.

If you commit to a number of Journey Process sessions with Susie, she is happy to discuss a reduced rate; particularly for people who are in some way, financially disadvantaged.

Unfortunately, Medicare will only refund for services provided by a mainstream Psychologist or Psychiatrist (who often charge fees well above the amount that Medicare is able to refund).

An important consideration in regard to the cost of therapy. Ask yourself: “What price am I willing to place on happiness?” From my own experience, I was able to become free of emotional pain and old negative patterns of behaviour through The Journey Therapy Process and Gestalt Therapy. I had already been to several mainstream practitioners and, for me, real results were slow and not sustained in the long term. For me, the peace and contentment I have today is priceless. Susie Sharman.

Susie have taken the Medicare issue into account and deliberately kept their fees as low as possible. They are also willing to negotiate a discounted fee for people who are unemployed, on a pension or are genuinely financially disadvantaged.

What if I need to cancel an appointment?

We would like 24 hours’ notice. If a client does not contact us in that time frame or repeatedly misses appointments, we would have to charge the session fee. If however, you can’t keep an appointment due to sudden illness, car problems etc. we would appreciate you phoning us and we can then arrange a follow up session.

Is there parking at the centre?

Yes, there is always adequate parking.

Is there wheelchair access?

No, unfortunately, there are no ramps up to the therapy room. However, there may be in the future.

Susie is willing to travel to a client’s home if they are unable to travel due to a chronic health condition or physical disability.

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